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Unhappy with something you've bought? Want to complain about a service you've received? Find out what you can do.
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Problems with goods and services
Many of us have problems with things we buy from time to time, perhaps because they are faulty, installed wrongly, unsafe or not what we ordered. Find out about your rights
Agents and agencies
Your rights when you are dealing with an agent or agency. Includes travel agents, financial advisors, credit brokers, auctioneers, employment agencies, estate agents and letting agents.
Food Standards Agency
An independent food safety watchdog set up to protect the public's health and consumer interests in relation to food.
Advertising Standards Authority
The independent body set up by the advertising industry to police the rules laid down in the advertising codes.
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