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Trading standards
Local authority trading standards services give information and advice regarding the buying and selling of goods and services. They may be able to help if you have a complaint against a shop or business.
Information and advice from other websites
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Trading Standards Website
Consumer protection information, product recall information, and you can find the nearest Trading Standards office to your post code.
- Links provided by Advicenow Advicenow is an independent, not-for-profit website providing information on rights and legal issues. Links provided by Advicenow are hand picked from over 200 UK web sites by experienced advisers
Our top picks
Problems with goods and services
Many of us have problems with things we buy from time to time, perhaps because they are faulty, installed wrongly, unsafe or not what we ordered. Find out about your rights
Agents and agencies
Your rights when you are dealing with an agent or agency. Includes travel agents, financial advisors, credit brokers, auctioneers, employment agencies, estate agents and letting agents.
Food Standards Agency
An independent food safety watchdog set up to protect the public's health and consumer interests in relation to food.
Advertising Standards Authority
The independent body set up by the advertising industry to police the rules laid down in the advertising codes.
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